Archive for November, 2011

Idea to Action to Result In Hours

November 29th, 2011

The final time your company implemented a brand new idea, how long did it take?

How much time passed before you developed the concept, tested it with researching the market, launched it, measured the outcomes, tweaked this program and realized coming back?

Eighteen months. Half a year?

What about a day, or less?

Get a company ready. The period of time to change ideas into actions is counted in hours. Online hours, that is.

Follow this example. Justin is in charge of a web-based golf store.

One afternoon it occurred to him that ladies golfers are a big and growing market.

That evening Justin logged into the company’s Facebook page and posted a question. “I’d prefer to come up with a golf package specially for women. Any ideas?”

The first hour, no responses. He was confused. Why maybe it was taking such a long time to obtain feedback? The main reason was that the Facebook page was still being new and only had about 1,500 friends. Having a bigger audience that which was about to take place would have simply happened faster.

The second hour, a couple of responses.

By the fourth hour, prior to going to bed, he had several solid ideas generated from a committed subscriber base.

In the morning he created a deal, posted it to the online shop and emailed a trial segment of their network.

In a few minutes, sales. In a few minutes!

What if it didn’t work? Adjust the sale. Email another trial segment and know in a few minutes whether it’s working. Then blast the sale out to all relevant customers and feature it on the homepage.

Idea to action to lead to hours. This is business online.

Whether it feels just a little unsettling, be assured this level of intensity probably already exists inside your organization’s sales department. Sales managers often challenge their reps to consider and act within 24 hours.

“Who will you call today? What percentage of those calls will convert to meetings? What percentage of those meetings are you going to turn into proposals?” As well as on it is going.

It’s not just sales that translate into doing business online. Solidifying and expanding customer relationships, Brand building, thought leadership positioning. Many of these objectives can be turned around on the dime if you have the right foundational pieces in place.

Obviously, you need a “living” website and “thriving” online community. That’s as fundamental to success as using a service or product to sell. Welcome to today.

Beyond that companies need to be strategically aligned, resourced, structured, and their people emotionally prepared to think and act in real time.

Strategically Aligned

Most companies have, hopefully, a properly articulated Long Term Strategy that can take the business from where it’s today to where it may be in five, ten, twenty years. They create a Near Term Strategy that delivers on this year’s objectives, usually monetary, but also offers the stepping stones for achieving the long term plan. Anything that’s created on a daily basis – real-time – has to be aligned with both Long-term and Near Term Strategies.

Resourced

The best individuals have to be working together inside a collaborative mode, from employees who’ve help within the development, marketing, sales, IT, operations, finance, towards the decision making manager and executive.

Structured

Generating ideas and transforming them into actions within hours requires a direct and immediate chain of approval. Ideas cannot bounce around in emails or gather dust on the desk prior to getting to someone who can say, “let’s see what this appears like set up”.

Emotionally Prepared

There are people in your company who may not be ready to think fast or act fast. It scares them. They are not accustomed to it. Train them along the way. Demonstrate how this real-time way of working doesn’t increase the pressure, it infuses more fun to your culture. It’s invigorating and inspiring and infinitely more satisfying.

Differentiation Strategy: The Successful Approach

November 29th, 2011

When starting a small business you need to ensure that the company will require the right direction. Every business’s final goal is profit, enjoying high profit margins and attracting more customers than your competitors. The best strategy can offer a small business an aggressive advantage over its competitors and lastly to achieve its goals. A differentiation strategy can offer this kind of advantage by differentiating your company from the competitors, offering a product that you competitors cannot offer and, simultaneously, what your customers seek.

How to differentiate

A differentiation strategy will pursue a unique position among your competition. The purpose of the process is for the company to become unique within the minds of its customers. For this reason, a little businesses needs to produce a product offering that’s somehow unique. Uniqueness can be achieved through different factors like design or brand image, technology, customer support or other attractive features. For example, you are able to provide a specific design that your competitors cannot offer and target a particular group of consumers. In a few words, find your niche. Advertising is a great method to increase brand image and exposure. A small business can create specific ad campaigns directed at specific groups of consumers rather than pursuing media advertising campaign that are highly costly and not as efficient. Invest on technology to enhance the way you work and then satisfy better your consumers. With the use of the web, customer service can become more effective for you and your customers, decreasing your costs and offering more information regarding your brand. The aim of differentiation technique is to create brand loyalty, which can make price inelasticity for buyers. Consequently, customers is going to be less sensitive in price decisions, and much more sensitive on the actual product. Consequently, it may erect competitive barriers to entry, higher margins and possibly mitigate the strength of clients who lack acceptable substitute products.

Spend more to get more

Taking risks is a superb part of in operation and sometimes it may give good outcomes however in other times bad ones. Success will bring success; it is a cycle that is tough to sustain but simple to break. Offering customers a top quality product is the very best differentiation strategy any small business may use to achieve success. This type of strategy may bring future complementary strengths to some small business. Imagine a small company offering a high quality product to every customer. Satisfied customers will recommend the product to more customers and allow the company to increase its profit margins. Increased margins will allow the little business to make use of aggressive marketing and thus increase its market share. As the business grows, economies of scale can arise, providing an expense leadership for that business. My point is that you should thing long term, take risks and be patient.

Adopting the exact opposite strategy, offering low quality products, is only going to decrease income, share of the market, lessen the business resources and give a long term direction to the business that nobody wants. Implementing strategies is a great ability top business leaders have and thus being familiar with leadership is essential if you wish to create or run your own business.